Customer Care at Daisy. Collectives
We’re all about making sure your pieces stay as beautiful as the day it arrives, and we totally get that life happens. Here’s what we’re offering to help you keep your treasures in tip-top shape!
Got a Manufacturing Fault?
We handcraft each piece with love and care, but if something does go wrong, we’ll fix any manufacturing faults for free, always. If you have concerns please reach out via the Contact Page!
Just note: Everyday wear and tear, Accidental bumps at the gym or that desk dive at work... yeah, that’s not a manufacturing fault. Sorry, folks! ❣️ If you have done some damage to your treasure that you would like fixed please shoot us an email!
Polish & Shine, On Us!
We know your jewelry loves a little TLC, so we’re happy to polish any of our pieces for free, once every 12 months. Think of it as a spa day for your jewelry! Just keep in mind, this is a gentle shine-up and grime clean, not a heavy-duty scratch removal or repair. If we spot anything that could use a little extra work while it’s with us, we’ll let you know and can arrange repairs for you before sending it back.
Resizing Your Ring?
We offer one free resize (up to 2 sizes bigger) for your rings. Need another adjustment later on? No problem! After the first one, it’s just a $50 fee for any future resizes.
Customer Care at Daisy. Collectives
We’re all about making sure your pieces stay as beautiful as the day it arrives, and we totally get that life happens. Here’s what we’re offering to help you keep your treasures in tip-top shape!
Got a Manufacturing Fault?
We handcraft each piece with love and care, but if something does go wrong, we’ll fix any manufacturing faults for free, always. If you have concerns please reach out via the Contact Page!
Just note: Everyday wear and tear, Accidental bumps at the gym or that desk dive at work... yeah, that’s not a manufacturing fault. Sorry, folks! ❣️ If you have done some damage to your treasure that you would like fixed please shoot us an email!
Polish & Shine, On Us!
We know your jewelry loves a little TLC, so we’re happy to polish any of our pieces for free, once every 12 months. Think of it as a spa day for your jewelry! Just keep in mind, this is a gentle shine-up and grime clean, not a heavy-duty scratch removal or repair. If we spot anything that could use a little extra work while it’s with us, we’ll let you know and can arrange repairs for you before sending it back.
Resizing Your Ring?
We offer one free resize (up to 2 sizes bigger) for your rings. Need another adjustment later on? No problem! After the first one, it’s just a $50 fee for any future resizes.